The new Complaints Handling Unit by the NSE was set up today.
The promise is that they will solve our problems and fast at that.
Investors now have a one stop point of reference to have their problems received and resolved quickly and efficiently. The Complaints Handling Unit (CHU) is centralised and automated system that ensures issues are handled fast. he Nairobi Stock Exchange(NSE) in collaboration with the Capital Markets Authority (CMA) and the Central Depository and Settlement Corporation (CDSC) have come together to make your stock market experience positive and problem free.
Log onto: http://complaints.nse.co.ke
Call: 020 2831000 Fax: 020 2224200
Here is the speech by the NSE chairman Eddy Njoroge during the Launch of Complaints Handling Unit (CHU).
Lets hope this initiative is for real and does not die out as investors start trickling back to the NSE.
All in all its a good step if all departments actually action the queries as people log them.
Disclaimer: This blog and website are for informational and discussion purposes only. Riba Capital. (“Riba”) is not a registered investment advisor. Even though topics may be discussed on this blog that involve investment issues, nothing on this blog shall be deemed to constitute investment advice. No reader should act in reliance on anything discussed in this blog without prior consultation with a licensed professional who is qualified to evaluate the reader’s individual facts and circumstances and offer an informed professional opinion with respect thereto. If any reader takes action or makes decisions based solely on the information on this blog without prior consultation with a qualified, licensed professional, the reader does so at his or her own risk and agrees that Riba Capital shall have no liability resulting from such unilateral action or decisions by the reader.
Riba Capital does not expressly or impliedly warrant or guarantee the accuracy of its postings and the information that others post here.
Riba Capital will on occasion post links to information on other websites. Such links and the information thereon are not under Riba Capital’s control. Merely because a link to a third party site appears in this blog does not mean that Riba Capital has reviewed or approved of the link and its content. The reader must treat information from third party links at the reader’s own risk, and Riba Capital accepts no liability with respect to such third party information.